To ensure timely delivery of your order, advance payment is required for all purchases. Your order will not be processed until payment is confirmed.
We do not offer single-piece orders. Each product has a minimum quantity requirement, which is clearly mentioned on the product page. Orders below the minimum quantity will not be accepted.
By subscribing to our newsletter, you agree to receive offers and promotional messages via email. We do not use your email for any other purposes and your email will never be shared with third parties without your consent.
Your mobile number will only be used to send order-related messages such as order confirmations, shipping updates, and delivery notifications. We do not use your mobile number for promotional purposes. Furthermore, your mobile number will not be added to any WhatsApp groups without your explicit consent.
All payments must be made through our officially provided bank accounts or payment gateways. Payments made through any other sources or accounts will not be entertained, and we will not be held responsible for any such transactions.
Delivery charges vary depending on your location and the weight/amount of the products ordered. We select the most suitable courier service for delivery, and the charges will be communicated during the checkout process.
In most cases, products cannot be returned once they are delivered. We strongly encourage you to review your order carefully before finalizing your purchase. If a product is found to be out of stock after placing an order, we will inform you and provide options for an exchange or refund.
The prices listed on our website are for bulk purchases. If you order fewer quantities than specified, additional charges may apply.
If any item from your order is out of stock, we reserve the right to remove that item from the order and process the remaining items. You will be notified about unavailable items before shipping.
If you receive a voucher, it can only be used on the page where you’ve added products to your cart. Each voucher is valid for one-time use only. If you apply a voucher and then refresh the page without completing the purchase, the voucher will be considered used and cannot be applied again.
We reserve the right to cancel orders at our discretion, including but not limited to cases of pricing errors, stock limitations, or issues with payment.
Orders will be processed and shipped within the timeframe specified during checkout. Shipping times may vary based on your location. We are not responsible for delays caused by the courier service or unforeseen circumstances.
We are not liable for any damages or losses caused by the use of our products or services beyond the product purchase amount.